- Provide after-sales technical support for Apache APISIX, APISEVEN and other API gateway products and solutions to solve user problems and ensure stable operation of the system;
- Troubleshoot problems and failures in the user's environment, reproduce and locate them. Improve documentation and manuals to help users use the product better.
- Familiarity with the operation of Linux systems;
- Good literacy in English;
- Ability to locate and reproduce problems;
- Good oral and written communication skills;
- Familiar with API gateway products and interested in open source is a plus;